Support
We're here to help. Find answers below or get in touch.
📧 Contact Us
Email us at hello@verbalit.com.au and we'll get back to you as quickly as we can.
❓ Frequently Asked Questions
We're building out our FAQ and knowledge base. In the meantime, here are the basics:
How does the free trial work?
You get 30 days free — no credit card required. Full access to everything. After that, choose a plan to keep going.
Can I cancel anytime?
Yes. Cancel from your Account page. You'll keep access until the end of your current billing period.
How do I manage my subscription?
Go to your Account page → Manage Subscription. You can update payment details, switch plans, or cancel.
Is my data safe?
Your data is stored securely in Australia. We use HTTPS everywhere, and your passwords are hashed with bcrypt. See our Privacy Policy for full details.
🕐 Support Hours
We aim to respond within 24 hours during business days (Mon–Fri, AEST). Urgent issues are prioritised.