Pricing is the bit most small operators either guess at or copy from whoever they reckon is doing well nearby. Neither is reliable. But underneath every price you quote — whether you mow lawns, clean houses, pressure-wash driveways or swing a hammer — sit the same few levers. See them clearly and pricing stops being a guess.

There are four: Name, Size, Complexity and Measurement. Get them straight in your head and the free pricing calculator does the maths for you. Let's walk through each — including the honest trade-offs, because there's no single right way to do this.

⚠️ First, what this is — and isn't

This is about what to charge for a job — not whether that price keeps your business alive. Structuring your pricing tells you a job's price. It does not account for your vehicle, rego, insurance, super, fuel or downtime.

For that — covering your real business costs — see Step 1 of the pricing guide: Know Your Real Costs. Price the job here; make sure your rates cover your business there. Two different jobs, both essential.

1
The Four Things Every Job Has in Common
Name, Size, Complexity, Measurement — the levers under every price

No matter the trade, every job you price involves the same four decisions:

  • Name — what the service is
  • Size — the scale of the work
  • Complexity — how hard this particular one is
  • Measurement — whether, and how, you put a number on it

You don't have to use all four on every service. A simple service might be just a name and one price. A detailed one might use all four. The point isn't to make pricing complicated — it's to know which levers you're choosing to pull, and which you're leaving alone. However you choose to build your services, the calculator caters for it.

2
Name — The Easy One, and It's Yours
What you call the service is a label for you, not the customer

What type of job is it? What are you calling it — Mowing, Cleaning, Pressure Washing? This is the easiest part. It's just the label — and the label is yours.

The name is for you, not the customer. In the calculator the customer never sees it, so call it whatever helps you price fast and consistently. An overgrown back yard can be a “Feral” service if that's the shorthand that makes sense to you. There are no rules here — pick names that make you quicker on the tools.

🧮 Tip

If you find yourself wanting ten near-identical services, you'll often find one service with size bands does the same job with less clutter. That's what Size is for — but it's your call, not a rule.

3
Size — Two Methods, Your Choice of Detail
Measure it, categorise it, or do both — how you quote is how much detail you pay attention to

Some operators say it's just one job and the measurement is what matters. Others like to categorise jobs with a general size assessment. Both are right. They're just two different methods, and the choice is about how much detail you want to pay attention to.

Measurement — the accurate method

Measure each job and price off the number — per square metre, per window, per linear metre. It's more precise, and over time it sharpens your costing and makes future quotes more accurate. The trade is that it asks for a bit more attention at the quoting end.

Categorisation — the general method

Sort jobs into bands — small, medium, large — each with a price. A quick eyeball gives you a price on the spot. It's faster and less fuss; the trade is that a band is a rougher fit than a measured number.

Neither is “right.” How you quote is how much attention you want to pay to these details. Want it fast and rough? Categorise. Want it precise? Measure. And there's no reason you can't use both at the same time — a size band that still multiplies by a measured unit. The calculator caters for either, or both together.

🤝 Honest take

A general size assessment saves time on the front end of a quote — but it can cost you when a job's actual size or time blows past the band. Measurement protects you on the edges. Plenty of operators band the small, predictable stuff and measure the big or variable jobs. Mix to taste.

4
Complexity — Where Experience Turns Into Money
A multiplier on the base price for how hard this one really is

How hard can it be to clean a small room? Well — that depends how dirty that small room really is, doesn't it? Like everything, there are degrees of difficulty, and the services you provide are no different.

Complexity is a multiplier on the base price: the same-size job, harder, costs more. The trick is to give each level a clear, defined trigger so it's not just a gut call. Here's a mowing example built around grass height:

Example: mowing complexity levels
LevelTrigger
Maintainedup to 10 cm
Unkempt10–20 cm
Overgrown20–40 cm
Neglected40+ cm and/or dense weeds, debris, obstacles

Each level carries its own multiplier, which you set in the calculator. The labels and triggers are yours — pick definitions that fit your trade. For room cleaning it might be light, moderate, heavy and severe soiling instead of grass heights.

This is where an experienced operator's judgement turns into money. A beginner sees “lawn”; you see “that's 40 cm of neglect on a slope” and price accordingly.

🧮 Define your triggers, and disputes drop

When each level has a clear cut-off — a height, a soiling level, an obstacle count — you can explain exactly why a job landed where it did. Understanding why you came to the price you did tends to reduce customer disputes — over why a job was classified at a higher level, and over the price that follows from it. “It was over 40 cm with weeds through it” beats “it just looked like a lot.”

Complexity is optional. If you'd rather keep it simple and quote by size alone, you can. Add complexity when you notice the same-size job costing wildly different amounts of effort.

5
Measurement — Why, How, and When It Gets Silly
A unit makes your price scale with the actual job — until it doesn't pay to bother

Measurement is worth its own section because it's the one most operators are unsure about. Here are the questions you're actually asking:

Why measure?

A unit — per m², per window, per linear metre — means your price scales with the actual job instead of a guessed band. Over time it's the most accurate way to cost your work.

How does it help my business?

Consistency. Two quotes for the same real size come out the same, whoever does them and however busy you are. And your historical numbers become trustworthy, which makes next year's pricing easier.

What units?

Whatever matches the work — square metres for mowing or cleaning, linear metres for hedging or edging, per-item for windows or gutters, bags or trailer loads for waste removal.

When does measuring become ludicrous?

When the effort to measure costs more than the accuracy is worth. Nobody's laser-measuring a courtyard to price a $45 mow. Measure when the job is big enough or variable enough that a band would burn you. Otherwise, a size band is faster and plenty good.

6
Worked Example — Same Job, Two Methods
Where categorise-vs-measure becomes real money

Say you set up the one service — Mowing — two different ways:

Example 1 — price by measurement (per m²)
ServiceMowing
Size1 m² = $2.60
Unit
Example 2 — price by category (size band)
ServiceMowing
SizeSmall block (<200 m²) = $45
Unitnone — the band is the price

Now price the same real job — a small, well-kept courtyard, 3 m × 4 m = 12 m²:

Same 12 m² courtyard, two methods
ApproachMathsPrice
Example 1 (per m²)12 × $2.60$31.20
Example 2 (flat band)small-block flat rate$45.00

Both are valid. They just make different bets:

  • Under about 17 m², the flat band ($45) earns more — you're rewarded for the overhead of turning up.
  • Past about 17 m², the per-m² rate overtakes it — and the flat band starts leaving money on the table.

That 17 m² is just the break-even: $45 ÷ $2.60. Below it the band wins; above it, measuring wins. Neither example here uses complexity — they're deliberately simple to show the size lever on its own. In real life you'd layer complexity on top (a “Neglected” 12 m² courtyard — 40+ cm, weeds through it, at a ×2.2 multiplier — comes out at $68.64 by measurement).

📐 The takeaway

There's no universally right answer. Bands quote faster; measurement prices fairer on the edges. Pick one per service, or run both and use whichever fits the job in front of you. However you choose to build your services, the calculator caters for it.